Without this, you are doomed to FAIL.

Without this, you are doomed to FAIL.

Without this, your social media strategy is doomed to fail. and it doesn’t matter how many followers you have, or what time of day you post. You. Will. Fail.

Without this, your digital campaign will fall flat. It doesn’t matter if you have the best u/x and most mobile-friendly website in the known world. You. Will. Fail.

Without this, your branding campaign will spend a lot of dollars without changing consumer perception. It doesn’t matter how many upvotes your new logo gets from designers, or what your color palette communicates. You. Will. Fail.

With a brand message that acknowledges consumer insight and directly addresses consumer pain and customer gain, however you can succeed.

With messaging that links directly and consistently to your brand pillars and effectively articulates your Value Proposition, you can succeed.

With copy that tells people what they need to know rather than just what you want to tell them, you WILL succeed.

Of course you ALSO need the smart social media strategy, the great landing page, the powerful logo and a dozen other things, too. But without the right message at its core, those great assets are just pretty, expensive deck chairs …

Case Studies

Case Study: 35% Response Rate

Case Study: 35% Response Rate

How do you get a 35% response rate on direct mail? (How about 40%?) I was showing some of my past work to a prospective client the other day, and I happened to pull out a dimensional mailing we did years ago for Nordstrom … the one that got nearly 40% response when it was…+

Bringing Together 2 Iconic Brands

Bringing Together 2 Iconic Brands

When Capital One acquired ING Direct (INGD), the opportunity was great … and so was the obligation. ING Direct was not a typical business, nor was it a typical brand. The brand’s success was the result of intentionally differentiating itself as much as possible from the way other financial institutions presented themselves. And, as relatively…+

More from the Blog

Bringing Together 2 Iconic Brands

Bringing Together 2 Iconic Brands

When Capital One acquired ING Direct (INGD), the opportunity was great … and so was the obligation. ING Direct was not a typical business, nor was it a typical brand. The brand’s success was the result of intentionally differentiating itself as much as possible from the way other financial institutions presented themselves. And, as relatively…+

The Best Story You See This Holiday Just Might Be An Ad

The Best Story You See This Holiday Just Might Be An Ad

Good storytelling doesn’t require a lot of time. In fact, when done expertly … masterfully … a great story can be told in just about 90 seconds. Like this: Clearly, Misunderstood packs a real emotional punch It’s heartwarming and clever, plays against stereotype, utilizes a twist ending, and, as a result, tugs at the heartstrings…+

Is the 84 Lumber spot this generation’s Apple 1984?

Is the 84 Lumber spot this generation’s Apple 1984?

So many pixels have been killed over the 84 Lumber Super Bowl spot, I’m reluctant to add too many more. But I do think this ad is important, and worthy of note, because it does a lot of important things very well. It may also signal (or at least reflect) a shift in the way…+