Over the past few months we’ve helped a number of clients in

                             financial services, telecommunications and pharma. Take a look!


“Half the money I spend on advertising is wasted,” John Wanamaker famously remarked, “the trouble is, I don’t know which half.”

Over 100 years later, the same can be said about advertising messaging.

In a world where consumers are blind to banners, indifferent to email and increasingly skeptical of social, you can, in the limited opportunity you have to make an impression, quickly move consumers from Awareness to Action … and, soon after, to Advocacy.

It doesn’t just happen, though. You need a roadmap. You need a navigator. You need a message that really matters. And that’s where I come in.

Across hundreds of direct response and digital campaigns, I have leveraged and shaped some of the world’s best-known brand identities and most-trusted voices … not only make that key initial connection, but also to drive action and results. This happens because I understand that …

Everything, digital and print, is a user interface, and must be conceived and created as such.

• Success can only be achieved when strategy and tactics are in harmony.

• While consumers may seem unpredicatable, brain-based research and science
shows that decisions are made as the result of a predictable pattern of behaviors.

Consumers will always tell you that they are “too smart” to be tricked by direct marketing, and generally that they just “don’t want to read.” But their behavior proves that they will seek out and actively engage with whatever content they find relevant, timely and compelling. Since you’re here anyway, take a moment to learn more about how we can help you ensure that your marketing is just that …


American Express. Capital One. ING Direct. Nordstrom. T-Mobile. USAA. These are just a few of the amazing, customer-first voices I have had the privilege to work with … crafting messaging that engages, involves, compels and persuades. So what is the secret to “good copy” you may ask? Actually, it’s pretty simple.+


There’s a famous quote, attributed to Truman Capote: “That’s not writing, that’s typing.” He was talking about the prose of Jack Kerouac, but the same could be said about marketing that is created without a well-considered strategy at its core.+


There are as many definitions of “brand” as there are brands. Here’s mine. A brand is the accumulation of the qualities, characteristics and quirks that consumers most immediately associate with you. You can define your brand all you want, but ultimately, it’s each individual consumer who decides what it all means. +


External agencies. Internal teams. Contractors. Freelancers. In the past you might have leveraged one or maybe two of those options, and had a relatively neat and clean answer to your creative resource question.+

Case Studies

Bringing Together 2 Iconic Brands

Bringing Together 2 Iconic Brands

When Capital One acquired ING Direct (INGD), the opportunity was great … and so was the obligation. ING Direct was not a typical business, nor was it a typical brand. The brand’s success was the result of intentionally differentiating itself as much as possible from the way other financial institutions presented themselves. And, as relatively…+

AdWatch: Apple, Maya Angelou and The Human Family

AdWatch: Apple, Maya Angelou and The Human Family

What do you say when you are a global brand? What do you say when your products are practically ubiquitous … shorthand for an entire class of technology? What do you’ve when your champions and critics have said nearly everything that could be said? You let a poet speak. You let a poet speak not…+

From the Blog

A Misfire for Kindle

A Misfire for Kindle

I spent an atypical amount of time in front of the tube this weekend, and as a result, saw the relatively new Kindle Fire spot probably a dozen times. It’s from this campaign: I THINK the message Amazon folks were looking to deliver was “Look at how committed we are to customer service. It’s built…+

Looking for a Winning Strategy? Try the Constanza Method.

Looking for a Winning Strategy? Try the Constanza Method.

You, me, and everyone we know have gotten to where we are today by leaning on a few tried and true techniques … approaches … strategies. Call them your go-to moves. Or your core competencies (if you are in that kind of TPS-Report-kind-of-organization.) Our brains are hard-wired to repeat what has been successful in the…+

How to choose the right ad agency

How to choose the right ad agency

According to Agency Spotter, there are over 120,000 companies and entities that choose to define themselves as advertising agencies in the U.S. alone. Worldwide the number is over half a billion. That’s quite a universe. How can you possibly choose the right one? Or, maybe more importantly, avoid choosing the wrong one? There are several…+