Do You Know Me?

Do You Know Me?

Hi there. I’m the consumer. (Actually, I think I prefer The Consumer.)

Remember me? I’m the one onto which all your marketing attention should be focused. But I think maybe, just maybe, you spend a lot of your time thinking about things like Channel Strategy, and Content Optimization, and Shopper Marketing Fundamentals. And that means you’ve probably lost sight of me. You know, the one who actually buys what you’re trying to sell.

I imagine those things I listed above are important … heck, they SOUND important, at least. But they only work if you really understand what motivates me. Sure everyone is different, but there are a few fundamentals I think you should try to always remember. This particular Consumer indexes pretty high in “Love of Classic TV”, so I thought I’d use a few of my favorites to illustrate my point.

I AM EXTREMELY SKEPTICAL

imgres

 

I CALL THE SHOTS

imgres-1

 

I HAVE A VERY HIGH OPINION … OF MY OPINIONS

imgres-2

I LOVE TECHNOLOGY. I USE IT ALL THE TIME … TO AVOID YOU

images-2

SURE, I’LL BE IN YOUR MARKET RESEARCH … MAYBE I’LL EVEN TELL YOU THE TRUTH

george-costanza-with-penske-file-1

GO AHEAD … JUST TRY TO FIGURE ME OUT

imgres-3

We’ll be taking a closer look at each of these, so be sure to follow it … and us.

BREAKING NEWS!

                              Over the past few months we’ve helped a number of clients in

                             financial services, telecommunications and pharma. Take a look!

Case Studies

Bringing Together 2 Iconic Brands

Bringing Together 2 Iconic Brands

When Capital One acquired ING Direct (INGD), the opportunity was great … and so was the obligation. ING Direct was not a typical business, nor was it a typical brand. The brand’s success was the result of intentionally differentiating itself as much as possible from the way other financial institutions presented themselves. And, as relatively…+

Case Study: 35% Response Rate

Case Study: 35% Response Rate

How do you get a 35% response rate on direct mail? (How about 40%?) I was showing some of my past work to a prospective client the other day, and I happened to pull out a dimensional mailing we did years ago for Nordstrom … the one that got nearly 40% response when it was…+

More from the Blog

What’s Wrong With the New KFC Campaign?

What’s Wrong With the New KFC Campaign?

So, what’s wrong with the new KFC campaign? The one that reintroduces a chicken-crazed world to one of its its foremost harbingers, The Colonel, Harlan Sanders. Before answering that question, let’s take a look at the problem this advertising is looking to address. KFC, like its fast-food pioneering cousin McDonald’s, has been seeing sales go…+

Why Liberty Mutual is such a Good* campaign

Why Liberty Mutual is such a Good* campaign

There’s a campaign that’s been running for some time now. You’ve seen it, probably several times. Bet your first question was Are they really in front of the Statue of Liberty? not “How does it measure up on that scale of Good* advertising I saw on that blog? See? It really is Good* advertising, and here are…+

A Misfire for Kindle

A Misfire for Kindle

I spent an atypical amount of time in front of the tube this weekend, and as a result, saw the relatively new Kindle Fire spot probably a dozen times. It’s from this campaign: I THINK the message Amazon folks were looking to deliver was “Look at how committed we are to customer service. It’s built…+