Do You Know Me?

Do You Know Me?

Hi there. I’m the consumer. (Actually, I think I prefer The Consumer.)

Remember me? I’m the one onto which all your marketing attention should be focused. But I think maybe, just maybe, you spend a lot of your time thinking about things like Channel Strategy, and Content Optimization, and Shopper Marketing Fundamentals. And that means you’ve probably lost sight of me. You know, the one who actually buys what you’re trying to sell.

I imagine those things I listed above are important … heck, they SOUND important, at least. But they only work if you really understand what motivates me. Sure everyone is different, but there are a few fundamentals I think you should try to always remember. This particular Consumer indexes pretty high in “Love of Classic TV”, so I thought I’d use a few of my favorites to illustrate my point.

I AM EXTREMELY SKEPTICAL

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I CALL THE SHOTS

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I HAVE A VERY HIGH OPINION … OF MY OPINIONS

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I LOVE TECHNOLOGY. I USE IT ALL THE TIME … TO AVOID YOU

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SURE, I’LL BE IN YOUR MARKET RESEARCH … MAYBE I’LL EVEN TELL YOU THE TRUTH

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GO AHEAD … JUST TRY TO FIGURE ME OUT

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We’ll be taking a closer look at each of these, so be sure to follow it … and us.

BREAKING NEWS!

                              Over the past few months we’ve helped a number of clients in

                             financial services, telecommunications and pharma. Take a look!

Case Studies

Bringing Together 2 Iconic Brands

Bringing Together 2 Iconic Brands

When Capital One acquired ING Direct (INGD), the opportunity was great … and so was the obligation. ING Direct was not a typical business, nor was it a typical brand. The brand’s success was the result of intentionally differentiating itself as much as possible from the way other financial institutions presented themselves. And, as relatively…+

Case Study: 35% Response Rate

Case Study: 35% Response Rate

How do you get a 35% response rate on direct mail? (How about 40%?) I was showing some of my past work to a prospective client the other day, and I happened to pull out a dimensional mailing we did years ago for Nordstrom … the one that got nearly 40% response when it was…+

More from the Blog

The Best Story You See This Holiday Just Might Be An Ad

The Best Story You See This Holiday Just Might Be An Ad

Good storytelling doesn’t require a lot of time. In fact, when done expertly … masterfully … a great story can be told in just about 90 seconds. Like this: Clearly, Misunderstood packs a real emotional punch It’s heartwarming and clever, plays against stereotype, utilizes a twist ending, and, as a result, tugs at the heartstrings…+

George Costanza on … Giving Feedback

George Costanza on … Giving Feedback

UPDATED: May 2, 2017 There’s a question that I get asked, over and over, usually by Account Executives and other strategy folks. They’re nice people, and they want to be accommodating AND they want to make sure they are getting the most out of their creative partners. So they ask, quite nicely (and rightly) “What’s…+

Is the 84 Lumber spot this generation’s Apple 1984?

Is the 84 Lumber spot this generation’s Apple 1984?

So many pixels have been killed over the 84 Lumber Super Bowl spot, I’m reluctant to add too many more. But I do think this ad is important, and worthy of note, because it does a lot of important things very well. It may also signal (or at least reflect) a shift in the way…+