Clients

John has developed work on behalf of a wide range of the most prominent and respected brands, including:

American Express, Bloomingdales, Chase Manhattan, Citibank, Columbia House, Commerce Bank, Frigidaire, Fry’s Electronics, Harley Davidson, HBO, ING Direct (Banking and Home Loans), Macy’s, Nordstrom, PetSmart, Pier One, PNC Bank, Polaroid, Showtime Networks,
Sirius Satellite Radio, Sprint, T-Mobile, The Limited, Thrifty Car Rental, The Travelers,
United Way, Wachovia Bank, Wells Fargo, Westinghouse.

Case Studies

Case Study: 35% Response Rate

Case Study: 35% Response Rate

How do you get a 35% response rate on direct mail? (How about 40%?) I was showing some of my past work to a prospective client the other day, and I happened to pull out a dimensional mailing we did years ago for Nordstrom … the one that got nearly 40% response when it was…+

Bringing Together 2 Iconic Brands

Bringing Together 2 Iconic Brands

When Capital One acquired ING Direct (INGD), the opportunity was great … and so was the obligation. ING Direct was not a typical business, nor was it a typical brand. The brand’s success was the result of intentionally differentiating itself as much as possible from the way other financial institutions presented themselves. And, as relatively…+

From the Blog

Everything is a user interface. (Yes, even print.)

Everything is a user interface. (Yes, even print.)

Here’s a challenge that all marketers face … and it can be a particularly daunting one, particularly for those who are still developing their marketing chops. What, exactly should you be looking at when you’re assessing creative? There are about as many answers to that as there are people who look at creative. But there’s…+

Are Buick, Cadillac and Dodge driving away from their legacies?

Are Buick, Cadillac and Dodge driving away from their legacies?

Three prominent car makes (or, as Ford would prefer you to think of them, “brands”) have recently taken a stab at redefining themselves for, they must believe, a misguided public. Buick, Cadillac and Dodge have each taken different approaches to the challenges, and they work to varying degrees of success. From least to most successful,…+